|Terms & Conditions for ADAMS serviced apartments|
|It is implied that, by using our web site, you agree to accept the terms and conditions stated below.|
|Rates for ADAMS serviced apartments|
|All rates for ADAMS serviced apartments are per apartment per night. All rates are inclusive of all applicable taxes according to Russian legislation. Rates also include services and all communal utilities such as electricity, water and gas, as well as Satellite television charges. Rates are subject to change without prior notice. If the rates indicated on this site change, we will let you know during your reservations enquiry. We will also do our best to make appropriate changes in the rates on our site. |
|Making a Reservation|
|For any urgent requests for serviced apartments, please call us at +7 (495) 229-11-55. |
|The general reservation procedure is: |
- To find out what serviced apartments are available, please give us information on your arrival and departure dates by filling a form in our online reservation request.
- We will then give you all information on available apartments by sending you apartments’ descriptions with photos, floor-plans and location maps.
- After you choose the suitable serviced apartment, we will ask you to make a prepayment and after it is made, the apartment is reserved for you.
- We will then send you a confirmation with the apartment’s address and the name and phone of the reservations manager who will meet you in the apartment.
- When you arrive to Moscow, we will sign a rental agreement for the apartment and give you all the necessary documents like payment receipts. For companies, the agreements are signed during the reservation procedure.
|Modes of payment:|
|We accept all possible ways of payments including bank transfers, credit card payments and cash payments. We accept all credit cards except “Electrons” (for electronic use only). You can choose the most convenient mode of payment for yourself.|
|Our check-in and check-out policy|
|Check-in time is from 2 p.m. Check-out time is before noon. Early check-in and late check-out (before 6 p.m.) require an extra payment of 50% of one day’s rent. Check-out later than 6 p.m. requires an extra payment of one day’s rent. We request you to check beforehand with your ADAMS reservations manager if there is a possibility of early check-in or late check-out.|
|Our cancellation policy|
|You will get a full refund shall you cancel your reservation 15 (fifteen) calendar days prior to the arrival date stated on your reservation form. If you cancel less than that, there is in general no refund.|
|If you did not find an answer to your questions, please do not hesitate to contact us by e-mail at email@example.com or phone at +7 (495) 229-11-55.|